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Troubleshooting Email Issues on Your Apple Mac: A Guide to Income and Outgoing Servers. Updated 2023

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Troubleshooting Email Issues on Your Apple Mac: A Guide to Income and Outgoing Servers. Updated 2023

If your Apple Mac is experiencing problems with sending or receiving emails, it may be related to your income and outgoing servers. 

 

What is the role of the income and outgoing servers?

Email servers are like post offices that handle the delivery of messages from one email account to another.

The income server is responsible for receiving incoming emails, while the outgoing server takes care of sending outgoing emails.

These servers act as intermediaries, ensuring that your messages are delivered accurately and securely.

Income Server Configuration:

Follow the following steps.

a. Launch the Mail application on your Mac.

b. Go to Preferences > Accounts.

c. Select your email account and click on “Server Settings.”

d. Ensure that the incoming server address is correctly entered. Common incoming server addresses include “mail.yourdomain.com” or “imap.yourisp.com.”

e. Verify the port number (e.g., 993 for IMAP or 995 for POP3) and ensure that SSL (Secure Sockets Layer) is enabled.

f. Double-check your username and password to ensure they are accurate.

 

Outgoing Server Configuration:

 Follow the following steps:

a.  In the Mail application, go to Preferences > Accounts.

b. Select your email account and click on “Server Settings.”

c. Verify that the outgoing server address is correctly entered. Common addresses include “smtp.yourdomain.com” or “mail.yourisp.com.”

d. Ensure that the port number is set to 465 or 587, depending on your email provider’s requirements.

e. Check if SSL or TLS (Transport Layer Security) is enabled for secure communication.

f. Confirm that your username and password for the outgoing server are accurate.

 

Impact on Email Functionality:

Here are some common scenarios and their possible causes:

1. If your outgoing server settings are incorrect, your emails may fail to send or get stuck in the outbox. Double-check the server address, port number, and authentication details to resolve this problem.

2.  Receiving Issues: If your income server settings are incorrect, you may not receive new emails. Ensure that the incoming server address, port number, and SSL settings are accurate to rectify this issue.

3.  Authentication Errors: If your username or password is incorrect for either server, you may encounter authentication errors. Update your account credentials to resolve this problem.

4.  Security Concerns: Inadequate SSL or TLS settings may compromise the security of your email communications. Always enable these encryption protocols to protect your sensitive information.

 

 

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