Mary
Client Communications & Operations Lead, ZA Support
Mary is the first point of contact for every client who reaches ZA Support through zasupport.com. She receives all enquiries submitted via the contact form, all repair bookings made through the booking page, and handles every follow-up communication from initial assessment summary through to repair completion at the Hyde Park workshop.
All technical articles, repair guides, and educational content on zasupport.com are written by Courtney Bentley, the founder and Apple Certified Expert Consultant. Mary's focus is making sure every client who contacts ZA Support is responded to quickly, scheduled accurately, and kept informed throughout the repair process.
Client Enquiries
Receives every enquiry submitted via the zasupport.com contact form
Repair Bookings
Coordinates booking, scheduling, and intake for every repair on zasupport.com/book
Follow-Up Correspondence
Manages assessment summaries, status updates, and post-repair follow-up with clients
All technical content authored by Courtney Bentley, Apple Certified Expert Consultant.