IT Managed Services
Johannesburg β€” Apple-First

Proactive IT management for medical practices, SMEs, and professionals. Monitoring, support, JAMF MDM, and Microsoft 365. From R 4,500/month. Hyde Park, Johannesburg.

What We Manage

Apple Mac Fleet

MacBook, iMac, Mac mini β€” monitoring, updates, health reporting.

Security & Compliance

POPIA-ready. Encryption, backup, remote wipe, security patching.

Remote & On-Site Support

Fast remote support + scheduled on-site visits included.

Reporting & Insights

Monthly reports with ROI β€” what was protected, what was fixed.

Managed Services Pricing

Starter

Ideal for: Solo professionals, small practices (up to 5 devices)

R 4,500/month

  • βœ“ Continuous device monitoring
  • βœ“ Monthly health reports
  • βœ“ Patch management (macOS + iOS)
  • βœ“ Backup monitoring and alerts
  • βœ“ Email support (business hours)
  • βœ“ 24-hour response SLA
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Most Popular

Business

Ideal for: SMEs, medical practices (5–20 devices)

R 8,500/month

  • βœ“ Everything in Starter
  • βœ“ JAMF MDM device management
  • βœ“ Unlimited remote support
  • βœ“ Monthly on-site visit (included)
  • βœ“ Microsoft 365 management
  • βœ“ Priority 4-hour response SLA
  • βœ“ Network monitoring
  • βœ“ Annual security review
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Enterprise

Ideal for: Multi-site businesses, 20+ devices

Custom

  • βœ“ Everything in Business
  • βœ“ Dedicated account manager
  • βœ“ Custom SLA terms
  • βœ“ On-site as needed
  • βœ“ Integration with existing ITSM
  • βœ“ Executive IT reporting
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Managed Services β€” Common Questions

Depends on the tier. Starter includes monitoring, patch management, health reporting, and email support. Business adds unlimited remote support, JAMF MDM, Microsoft 365 management, and on-site visits. Enterprise is fully custom β€” we scope it to your exact requirements.

Ready for Proactive IT Management?

Free consultation and IT assessment. No obligation. Hyde Park, Johannesburg.

Call 064 529 5863